With Click & Collect, you can order online from the comfort of your own home without having to pay shipping costs, and also collect your order in-store, benefit from expert advice and return items to all participating JACK WOLFSKIN STORES.
Do you have questions about the Click & Collect service or want to know exactly how it works? Find out more here.


Get instant information about the availability of your chosen item from our online shop and reserve it in your nearest JACK WOLFSKIN store.
Simply select a product, choose your nearest JACK WOLFSKIN STORE and enter your email address. You will receive an email from the store within 24 hours and can reserve your product. Find out more here.


Bought something that didn’t live up to your expectations? We’re sorry to hear that. But not to worry! Instead of returning the product by post, you can simply take it back to your nearest Jack Wolfskin Store.
Please note: it is not possible to get a direct refund for online returns in store! Find out more 


Fancy having a browse from your sofa or getting equipment delivered directly to your door in time for your next adventure using the express delivery option? Anything is possible on our JACK WOLFSKIN online shop. What’s more – it’s open 24/7, 365 days a year.
Shop wherever, whenever: our online shops are currently available in 25 different countries. Our payment methods are simple and easy – you can either pay on account, by credit card or with PayPal – whatever suits you best.

Instore Order

Found the perfect item in a JACK WOLFSKIN store, but they don’t have your colour or size? No problem!
We’ll order the item you’re looking for directly to your door or for collection in-store.