CLICK & COLLECT

With Click & Collect, you can order online from the comfort of your own home without having to pay shipping costs, and also collect your order in-store, benefit from expert advice and return items to all participating JACK WOLFSKIN STORES.
Do you have questions about the Click & Collect service or want to know exactly how it works? Find out more here.

CLICK & RESERVE

Get instant information about the availability of your chosen item from our online shop and reserve it in your nearest JACK WOLFSKIN store.
Simply select a product, choose your nearest JACK WOLFSKIN STORE and enter your email address. You will receive an email from the store within 24 hours and can reserve your product. Find out more here.

RETURN TO STORE

Bought something that didn’t live up to your expectations? We’re sorry to hear that. But not to worry! Instead of returning the product by post, you can simply take it back to your nearest Jack Wolfskin Store.
Please note: it is not possible to get a direct refund for online returns in store! Find out more 
here.

ONLINE SHOPS

Fancy having a browse from your sofa or getting equipment delivered directly to your door in time for your next adventure using the express delivery option? Anything is possible on our JACK WOLFSKIN online shop. What’s more – it’s open 24/7, 365 days a year.
Shop wherever, whenever: our online shops are currently available in 21 different countries. Our payment methods are simple and easy – you can either pay on account, by credit card or with PayPal – whatever suits you best.