How can we help you?
Can I make a return in-store?
As a special service, you can also bring your parcel, easily and free of charge, to one of the following JACK WOLFSKIN Stores.
Please be aware: We cannot refund online orders in-store!
JACK WOLFSKIN STORE COVENT GARDEN
124 Long Acre
WC2E 9AA London
JACK WOLFSKIN STORE WESTFIELD
Unit 2128 Ariel Way
Westfield Shopping Centre
W12 7GE London
JACK WOLFSKIN STORE BIRMINGHAM
Bullring Shopping Centre
B5 4BU Birmingham
JACK WOLFSKIN STORE LEEDS
Unit B, 58-63 Boar Lane
LS1 6HW Leeds
JACK WOLFSKIN STORE YORK
11 Lendal
YO1 8AQ York
JACK WOLFSKIN STORE LIVERPOOL
22 Paradise Street
L1 8JF Liverpool
JACK WOLFSKIN STORE NOTTINGHAM
Unit 5/7 Exchange Arcade, Highstreet
NG1 2DD Nottingham
As with orders returned by post to a post office, parcels returned in-store will be delivered to our returns department and inspected there. Once this check has been conducted, a refund will be made to your chosen payment method.
Contact and help
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:
00800-WOLFSKIN
