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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.
Loyalty Programme

What are the advantages of the JACK WOLFSKIN Loyalty Programme?

For every purchase made and recorded in the official JACK WOLFSKIN online shop in UK, paw points will be credited to your personal account. The number of paw points is determined by the respective price of the article(s), including the VAT amount. You can earn 5 paw points for every 1 GBP spent in the official online shop.

You will receive a voucher via email which corresponds with the number of paw points collected over a three-month period. For every 1,000 paw points, you will receive a voucher for 10 GBP to spend in our JACK WOLFSKIN online shop.

You can always find out how many paw points you have collected by logging into your customer account.

By taking part in the Loyalty Programme, all your online orders are shipped free of charge – no minimum order value.

And returning items doesn’t cost anything either.

Please remember that no paw points are awarded for gift vouchers or any postage and packaging costs incurred.

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Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Free hotline: Mon-Sa 08:00-20:00 (CET)

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00800-96537546
00800-WOLFSKIN
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Free hotline: Mon-Sa 08:00-20:00 (CET)
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