Help – JACK WOLFSKIN

Important note for shipping:

Orders made in this shop can only be shipped within the current country.

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Shipping can only be provided within the current country.

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Shipping can only be provided within the current country.

Deutschland
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Schweiz / Suisse

Deutsch

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Nederlands

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Websites

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Infopages

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Cookie settings

Our website uses cookies which we have broken down for you in the categories below. You can specify at any stage which cookie category you wish to activate or deactivate by means of the cookie settings.

You will find detailed information on the cookies we use as well as the opt-out options in our data privacy policy.

Please remember that cookie settings apply to the specific computer in use and the current browser, so you will have to repeat the procedure if you have several computers and/or browsers. If you delete your cookies, these settings are reset.

Necessary

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Personalisation

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Statistics

{{'In order for us to monitor and continually improve our website and service, we use cookies to collect anonymous information via Adobe Analytics and Google Analytics on how you interact with our website. Based on this data, we are able to continually optimise our website for different devices (e.g. laptops, tablets, smartphones, etc.) and browsers (Safari, Chrome, Firefox, Microsoft Edge, etc.), meaning that you are always able to get the best possible and problem-free experience from our website.' | truncate:(jwsdwPicker.cookieSettingsPicker.dntStatisticsShowMore ? Infinity : 140)}}

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Marketing

{{'Cookies are used to display personalised advertising that recognises you when you visit our website or those sites which contain our advertisements. This means that we are able to offer you customised adverts on our website as well as those placed on external websites.' | truncate:(jwsdwPicker.cookieSettingsPicker.dntMarketingShowMore ? Infinity : 140)}}

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Stay up to date

Be the first to hear about new products, exclusive events and offers online

Your email

I have noted Jack Wolfskin’s privacy policy and consent to my personal details being used to create my personal profile, in order to send me personalised and needs-based emails and advertisements as well as services and offers. I hereby consent to Jack Wolfskin Ausrüstung für Draussen GmbH & Co. KGaA and Jack Wolfskin Retail GmbH using the personal data I have provided in order to create a customer profile about myself. This customer profile will be used to let me know about personalised and needs-based products and services from Jack Wolfskin and Jack Wolfskin Stores as well as sending advertisements, services, offers, including data sent by third parties (especially by email). I am able to withdraw my consent at any time with effect from that point onwards (by email to datenschutz@jack-wolfskin.com or using the link contained within email sent). For details on our Data Protection Regulations, please click here. I hereby confirm in this registration that I am 16 years or older.

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What is "My Store"?

Mark your own favourite store near you as “My Store” and you will be able to see whether the product you're after is available in your store on the individual store page.

Mark as My Store

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Kids
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Contact & feedback

00800-96537546
00800-WOLFSKIN

Live-Chat

Free hotline: Mon-Sa 08:00-20:00 (CET)

More Information

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Exclusive benefits for Members:

Free shipping
Bonus points with every purchase
Warranty extended to 3 years

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I hereby accept the T&Cs and have read the data privacy policy. I would also like to receive the newsletter as part of registering for the membership programme. You can unsubscribe from the newsletter at any time.

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Ordering Process

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Customer Complaints & Requests

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My Account

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Top FAQs

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