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01. Personal details

Enter your personal details in order to secure yourself £150 cash back. Don't worry, we'll only use your details for this promotion! Read more in our privacy policy.

More details
Upload till receipt / online billing statement
(.pdf, .jpg, .gif, .png, .jpeg, .doc)
More details
Upload video
(.mov, .wmv, .mpg, .mp4, .avi, .flv, .mpeg, .mkv, .vob, .webm, .ogv)

Yes, I accept the conditions of participation and confirm that I am over 18 years old.

Sign up to the newsletter and receive a £10 voucher. By signing up, I accept the privacy policy..

02. Bank details

In order to transfer you your hard-earned money, we need your bank details. Those will of course be transmitted as encrypted data.

Thank you for participating!

We have sent an email with confirmation to your email address. Your application for cash back is now being reviewed and we will get back to you as soon as possible.

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FAQ

We know that you would like to travel, but we also know that it’s often hard to find the money. That’s why we want to make your next adventure easier by providing you with your equipment. All we wish for in return is to see your travel story in the form of a video. In return for this, we will give you a refund for the most expensive Jack Wolfskin product you purchased from us during the campaign period (1 April 2017 – 31 July 2017), but not more than 200 EUR/250 CHF/150 GBP. We looking forward to receiving your video!
The video must show your travel experiences, not your front garden. It’s important that it was created by you and that the GOBACKPACK flag is on display. You must create the video between 01. March 2017 and 31 October 2017 and your video must be one of the first 500 submissions. Maximum file size: 1.5 GB, length of the video: at least 30 seconds, format(s): all standard video formats such as MP4, MOV, MPG, AVI, WEBM, OGV, resolution: HD. You can find lots of example videos on our website too www.go-backpack.com.
On our website www.go-backpack.com , you will find a countdown, which shows you how many amounts are still to be paid out. Before the promotion starts, this number is 500.
The GOBACKPACK flag is available in all Jack Wolfskin stores in Germany, Austria, Switzerland and the U.K. when you buy a product. Just tell one of our members of staff that you would like to take part in our promotion. You can also add it to your shopping basket when you buy a product from the official Jack Wolfskin online shop: you get it for free this way too.
Oh, we are very sorry that you didn’t get a flag! Our members of staff are doing their best, but they may just have forgotten it in your case. You can either go to the store and ask for a flag, or you can place an order online and add the flag to your shopping basket. It will be offered to you free of charge when you open your shopping basket. There are a limited number of flags available.
After reviewing your video, we will transfer the purchase value up to a maximum of 200 EUR/250 CHF/150 GBP back to your account. We need your bank details for this purpose. We will only use your details for the purpose of this promotion.
Processing can take up to 6 weeks (14-day right of revocation period plus a 14-day period in which the product can be returned, incl. processing time).
Unfortunately, the status cannot be tracked because each submission has to be checked individually. However, you will be informed about the process by email and will get information as soon as your submission has been reviewed by us and the money has been transferred.
Simply send an email to gobackpack@jack-wolfskin.com and outline your issue. It will be our pleasure to assist you.
No problem. Your details are stored in our till system when you get the flag and we will update your purchases, returns and cancellations. However, if you have only bought one product and returned it, you can no longer participate in our GOBACKPACK campaign. We only pay out amounts that have previously paid for Jack Wolfskin products.
Unfortunately, we cannot pay out any more amounts, but we will still be delighted to receive your video(s) and will think of something nice for you as a "thank you".
You can, of course, make two entries with two different videos. You can send in a new video easily by making a new submission at www.go-backpack.com.
In this respect, there are, of course, no restrictions. We will be delighted if you encourage your entire family to take part. It is important, however, that the videos are not identical and fully meet the criteria.
We will check your video to make sure it meets the criteria detailed above and then upload it to our GOPACKBACK site (www.go-backpack.com) . You can find further information in our General Terms and Conditions.
In principle, you can get a refund on all Jack Wolfskin products. We will pay for the most expensive product in your shopping basket, but a maximum of 200 EUR/250 CHF/150 GBP.
Your purchase must have been made between 1 April 2017 and 31 July 2017 for you to be eligible to participate in the GOBACKPACK campaign.
Unfortunately, we have to draw a line somewhere and cannot process your submission. But you are very welcome to buy another product during the scheduled campaign period and still participate in our GOBACKPACK promotion this way.
If your video was declined, this means that it did not meet the necessary criteria. However, we will always send you a personal email explaining why it was declined.
All standard video formats such as MP4, MOV, MPG, AVI, WEBM, OGV.
1.5 GB
It is best to send us a high resolution video in HD quality.
If you have any questions about the process, how it works or any other problems, which are not mentioned in the list, feel free to get in touch at gobackpack@jack-wolfskin.com.
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TILL RECEIPT/ONLINE INVOICE

Fly the flag – not only the #GOBACKPACK flag, but our products too. You can upload your till receipt from any of the Jack Wolfskin stores or your online invoice from the official Jack Wolfskin online shop here. It is important that you purchased your product between 1 April and 31 July. It doesn’t matter what you have bought: whether it’s a full set of backpacking equipment or a pair of shoelaces. The only thing that matters is that your receipt is legible.

Any questions? Click here for the FAQs

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YOUR TRAVEL VIDEO

A cinema-quality production or a mobile phone video? Both, of course! Because no matter what you record when on your adventure, it’s the content that counts:

Our #GOBACKPACK flag should be on display

The video should last at least 30 seconds

Most formats are accepted, but we cannot accept videos bigger than 1.5 gigabytes unfortunately.

But it goes without saying: it’s your video!

And please, we don’t to see you taking the dog for a walk or in your front garden.

Any questions? Click here for the FAQs

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